Standard Terms and Conditions

PURPOSE

Customer seeks to purchase the products set forth in the Customer Terms (the "Products") offered for sale by the third-party supplier set forth in the Customer Terms (the “Third Party Supplier”). Customer hereby appoints The Raw Office as Customer’s non-exclusive intermediary supplier and retains The Raw Office to provide certain supply chain management services pursuant to this Agreement.

This Agreement does not preclude either Party from entering into an agreement with any other person related to the sale, resale, or distribution of other goods or products, including those that are similar to or competitive with the Products.

PURCHASE ORDERS

Customer shall cause the Third-Party Supplier to provide a Pro Forma Supplier Invoice to The Raw Office for the Products, corresponding to the Customer Purchase Order (defined below, and meaning corresponding, without limitation, for the same SKUs, descriptions, and quantities of the Products) (the “Pro Forma Supplier Invoice”). Unless otherwise agreed, Customer shall cause the Pro Forma Supplier Invoice to be issued FOB Third Party Supplier’s place of business, including but not limited to the port, factory, warehouse, and/ or store, as applicable (the “FOB Point”).

Together with The Raw Office’s receipt of the Pro-Forma Invoice, Customer will deliver to The Raw Office an irrevocable purchase order on Customer’s letterhead for the Products offered by the Third Party Supplier pursuant to the Pro Forma Invoice, in every case in a manner that is consistent with and in accordance with the Third Party Supplier’s terms and conditions (each such purchase order, a “Customer Purchase Order”). The Raw Office shall accept or reject the Customer Purchase Order at its sole discretion, for any reason. The total price set forth on the Customer Purchase Order shall be the total price listed upon the Pro Forma Supplier Invoice, plus all applicable fees set forth in the Customer Terms, plus any Additional Costs (as defined below). For clarity, the Customer Purchase Order is final and non-cancelable, except in accordance with these terms.

The Customer Purchase Order shall be, at The Raw Office’s discretion, in a form acceptable to The Raw Office, and shall be deemed to include (whether or not stated on such Customer Purchase Order), at least, the following terms, which, to the extent not otherwise set forth herein, shall be in addition to Customer’s obligations set forth herein:

Minimum Customer Purchase Order Terms

Binding Agreement: Upon acceptance by The Raw Office Inc., this Purchase Order ("PO") constitutes a binding agreement between The Raw Office and the Customer.
Non-Cancellation: The Customer acknowledges and agrees that this PO is non-cancelable, non-returnable, and non-refundable. Once accepted by the Seller, the Customer shall have no right to cancel, terminate, or modify this PO for any reason, including but not limited to changes in requirements, financial difficulties, or any other cause.
Inspection and Quality: The Raw Office takes no responsibility for the inspection, quality of the goods, saleability or the authenticity of the products, and all costs, liability and responsibility incurred in connection with same are assumed by the Customer.
Seller's Right to Fulfill: The Raw Office shall have the right to complete the delivery of goods or services as specified in this PO, and the Customer agrees to accept and pay for such goods or services in accordance with the terms herein.
Payment Obligation: The Customer's obligation to pay for the goods or services provided under this PO remains in full force and effect, irrespective of any subsequent developments that might otherwise lead the Customer to seek cancellation.
Breach and Remedies: Any attempt by the Customer to cancel this PO shall constitute a breach of this agreement. In the event of such breach, The Raw Office shall be entitled to pursue all available legal remedies to recover damages and enforce the Customer's obligations under this PO.
Force Majeure: This non-cancellation provision does not apply in cases where performance is rendered impossible due to Force Majeure events as defined herein. For the purposes of this PO, "Force Majeure" shall mean any event beyond the reasonable control of the parties, including but not limited to acts of God, war, terrorism, governmental action, natural disasters, and strikes or labor disputes. In the event of a Force Majeure, the affected party shall notify the other The Raw Office as soon as reasonably possible and shall use all reasonable efforts to mitigate the effects of such Force Majeure.

The Raw Office shall, at its sole discretion, send a purchase order to the Third Party Supplier corresponding to the Pro Forma Supplier Invoice (the “The Raw Office Purchase Order”) and, if so, send a corresponding invoice to Customer for the Customer Purchase Order following delivery to the FOB Point as set forth below (the “Customer Invoice”). For further clarity, Customer’s inability to commercially exploit the Products, including any issues relating to the Customer’s sale of Products to its customer(s), or issues relating to the Products, shall not relieve Customer of its obligation to pay all amounts due pursuant to the Customer Invoice. Customer, to the fullest extent permissible by law, waives all rights, defences and claims it may otherwise have, including, without limitation, under common law doctrines of frustration, impossibility or any similar doctrine that would excuse Customer’s performance of payment under this Agreement.

Any The Raw Office Purchase Order shall include, at least and substantially, the following terms:

Minimum Third Party Supplier Terms

Exact Goods: Supplier hereby accepts and agrees with the set terms and all details on this Purchase Order. The Supplier agrees to supply the exact goods specified in this Purchase Order ("PO") as described in the attached.
Specifications, descriptions, and drawings (if any): No substitutions or alterations are permitted without prior written consent from The Raw Office.
Conformance to PO: All goods delivered by the Supplier must strictly conform to the quality, quantity, specifications, and other requirements stated in this PO. Any deviation from the terms specified herein will be considered a breach of contract.
Inspection and Rejection: Upon delivery, The Raw Office reserves the right to inspect (or have its nominee inspect) the goods to ensure they meet the specifications outlined in this PO. If the goods fail to meet the specifications, The Raw Office (or its nominee) may reject the goods and require the Supplier to a) provide replacement goods that conform to the PO requirements at no additional cost (including all costs of freight, delivery, taxes, duties, and any other applicable cost). Alternatively, at The Raw Office’s election, Supplier will refund all monies paid to the Supplier.
Failure to Deliver: In the event of Supplier’s failure to deliver conforming goods, in whole or in part, in addition to any other remedies available to The Raw Office, The Raw Office shall have the right to:
1. Seek damages for all direct and indirect damages resulting from such non-compliance;
2. Cancel the PO without penalty and, at its discretion, procure substantially equivalent or reasonable replacement goods from an alternate supplier, with any additional costs (including as a result higher prices, freight, delivery, taxes, duties, and any other applicable cost) incurred by The Raw Office shall be borne by the Supplier.
Documentation: The Supplier must provide all necessary documentation, including certificates of conformity, test reports, and any other documents specified in the PO, to verify that the goods meet the required specifications.
Warranty of Conformance: The Supplier warrants that all goods delivered under this PO will conform to the specifications, drawings, samples, or other descriptions furnished or specified by The Raw Office and will be free from defects in materials and workmanship.

The Raw Office shall have no obligation to send The Raw Office Purchase Order, may require approval of and/or proof of insurance coverage prior to sending any The Raw Office Purchase Order, may require additional terms and conditions to be agreed to by either the Third Party Supplier or the Customer before sending any The Raw Office Purchaser Order, may require a non-refundable deposit be paid by the Customer, and shall have no liability to the Customer if The Raw Office decides, for any reason, not to deliver The Raw Office Purchase Order to the Third Party Supplier (and therefore not send a Customer Invoice). The Raw Office may, at its discretion, use the availability of approval of and/or proof of insurance in respect of a Customer Purchase Order or The Raw Office Purchase Order to establish a limit on the total aggregate value of all Customer Purchase Orders (the “Customer Limit”). Customer agrees not to send Customer Purchase Orders in excess of reasonable limits which may be set by The Raw Office. The Raw Office may require additional documentation, including financial information, and other due diligence, comprising, at least, six months of comprehensive bank statements, Financial statements, personal and corporate credit reports and/or two or three years of complete tax returns, if the Customer Limit is in excess of CAD$150,000, or any amount determined by The Raw Office in its sole discretion.

Unless otherwise agreed in writing, The Raw Office shall select the method of shipment of and the carrier for the Products. Unless otherwise agreed in writing, delivery to the Customer of the Products by The Raw Office pursuant to the Customer Purchase Order shall be complete (and the Customer Invoice may be issued) immediately following delivery to the FOB Point pursuant to The Raw Office Purchase Order, upon the same terms and conditions as The Raw Office Purchase Order. For clarity, irrespective of anything to the contrary on the Customer Purchase Order, the applicable Incoterms (or point of title transfer) of the Customer Purchase Order shall be deemed to be the same as the applicable Incoterms of The Raw Office Purchase Order, and title in respect of the Products shall pass from The Raw Office to the Customer immediately following delivery to The Raw Office pursuant to The Raw Office Purchase Order (which shall also mean delivery to Customer has been completed), and Customer shall be deemed to have accepted delivery to the FOB Point from The Raw Office upon any acceptance of or bona fide attempted delivery pursuant to The Raw Office Purchase Order. Customer hereby assumes all risk of loss and liability in connection with the Products, irrespective of whether title has transferred, and any costs (including payment due pursuant to The Raw Office Purchase Order) associated with lost or damaged Products, non-compliant Products, defective or deficient Products, or otherwise that is not directly caused by The Raw Office may be invoiced to the Customer in a Customer Invoice.

Whether before or after title has passed to Customer, Customer shall also be responsible for all costs incurred by The Raw Office in connection with The Raw Office Purchase Order that are not set forth on The Raw Office Purchase Order (“Additional Costs” as set forth in the Customer Terms).

Customer shall promptly pay all amounts due in accordance with the terms set forth in the Customer Terms.

All purchase orders and invoices issued and delivered hereunder shall be in a form reasonably acceptable to The Raw Office, and shall list, at least:

a list of Products to be purchased including, as applicable, make, model, UPC, SKU, etc.;
payment terms, if any, in accordance with the Customer Terms;
quantities ordered;
requested / anticipated delivery date;
the FOB Point address.

PAYMENT TERMS

Customer’s payment of the Customer Invoice shall be made pursuant to the Payment Terms set forth in the Customer Terms

ACCEPTANCE OF PRODUCTS

If delivered to The Raw Office, The Raw Office shall accept delivery Products from the Third-Party Supplier at its sole discretion, and any acceptance by The Raw Office shall be deemed an acceptance by Customer. If Products are delivered to Customer or their designee (if approved by The Raw Office), any rejection of Products shall be at the sole cost of the Customer, and shall not relieve Customer of its obligations hereunder. For clarity, regardless of any rejection of Products upon attempted delivery for any reason (whether by Customer, or by another recipient of the Products) or return of Products to the Third Party Supplier, unless otherwise agreed in writing, Customer shall be responsible for all amounts due to The Raw Office pursuant to the Customer Invoice. The Raw Office is not liable for or in respect of any loss or damage arising from any delay in filling any order, shortfall, error in delivery or production, failure to deliver, loss of Products, damage during delivery or delay in delivery.

The Raw Office shall not be responsible for, and Customer shall be responsible for, any costs resulting from or incurred in connection with rejection of Products (by Customer or any other party, and irrespective of the reason), quality issues, shortfalls, inspection errors, production errors, or other deficiencies in the Products, and Customer hereby releases The Raw Office from all liability (and assumes all risk of liability) in connection with same. For clarity and for example, if Products are deficient such that they must be returned to the Third Party Supplier, repaired or destroyed, all costs associated with such remedy (which shall be selected at The Raw Office’s sole discretion) shall be borne by the Customer, and if any such costs are borne by The Raw Office, The Raw Office shall be entitled to add such amounts to the Customer Invoice (and, if necessary, reissue the Customer Invoice). The Raw Office may require Customer to approve the quality of Products prior to The Raw Office making payment to the Third Party Supplier. In the case that the Customer is unresponsive to a request for approval, The Raw Office has the right to make decisions, including on behalf of the Customer, related to the Products, including but not limited to the right to approve and make shipments of Products, cancel shipments of Products, or liquidate Products.

The Raw Office shall facilitate 3rd party inspections of Products, at The Raw Office’s discretion, and, in such case, The Raw Office and Customer shall jointly agree upon any necessary procedures for such quality assurance and inspection. All costs incurred in connection with such inspection of goods shall be paid directly by The Raw Office.

The Raw Office may, at its sole discretion, agree to vary these terms in the event that The Raw Office procures the Third Party Supplier. In such case, responsibility for acceptance and liability in connection with this section shall be varied from these terms of this agreement solely as agreed between The Raw Office and the Customer in writing, failing which the terms of this section shall be deemed to apply.

SERVICES

The Raw Office shall provide the supply chain management services set forth in the Customer Terms (the “Services”).

NO WARRANTY

The Raw Office assigns, upon the transfer of title in the Products from The Raw Office to the Customer, any assignable warranties of the Third Party Supplier to the Customer (“Assigned Warranties”), and otherwise provides no warranties of merchantability, fitness, or any other kind of warranty, guarantee, indemnity, or similar claim or commitment to the Customer (or its customers) in respect of the Products or the Services. Other than the Assigned Warranties, if any, the Products are delivered to the Customer (or its designee approved by The Raw Office) by The Raw Office on an AS IS, WHERE IS basis with no right of return to The Raw Office. Customer may, independently, negotiate any rights of return, warranty, or other terms and conditions with the Third Party Supplier, provided such terms and conditions do not affect the terms of this Agreement.

INDEMNIFICATION

Customer (as "Indemnifying Party") shall indemnify, hold harmless, and defend The Raw Office and its parent, officers, directors, partners, shareholders, employees, agents, affiliates, successors and assigns (collectively, "Indemnified Party") against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including legal fees, disbursements and charges, fees and the costs of enforcing any right to indemnification under this Agreement, collection fees and costs (including costs of retaining collection agencies, and losses incurred as a result of the sale of receivables), interest on late payments, and the cost of pursuing any insurance providers, incurred by Indemnified Party (collectively, the "Losses"), arising out of or relating to rejection of Products (by Customer or any other party, and irrespective of the reason), any claim of infringement of intellectual property or product liability, quality issues, shortfalls, inspection errors, shipping errors, production errors, or other deficiencies in the Products, failure of the Third Party Supplier to fulfil The Raw Office Purchase Order, negligence, recklessness or intentional misconduct of the Third Party Supplier, negligence, recklessness or intentional misconduct of the Customer, or any breach of this Agreement by the Customer.

LIMITATION OF LIABILITY

IN NO EVENT ARE THE RAW OFFICE OR ITS REPRESENTATIVES LIABLE FOR CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE OR AGGRAVATED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF OR RELATING TO ANY BREACH OF THIS AGREEMENT, REGARDLESS OF: (A) WHETHER THE DAMAGES WERE FORESEEABLE; (B) WHETHER OR NOT THE RAW OFFICE WAS ADVISED OF THE POSSIBILITY OF THE DAMAGES AND (C) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, OR OTHERWISE) ON WHICH THE CLAIM IS BASED, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE.

IN NO EVENT SHALL THE RAW OFFICE’S AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL OF THE MARK-UP PAID BY THE CUSTOMER TO THE RAW OFFICE. THE FOREGOING LIMITATIONS APPLY EVEN IF THE CUSTOMER’S REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

CANCELLATION OF ORDER

The Customer Purchase Order is non-cancelable for any reason. However, the Customer may nevertheless request that The Raw Office, at its sole discretion, waive such term and attempt to cancel a The Raw Office Purchase Order, and agree to cancellation of a Customer Purchase Order. The Raw Office may at its sole discretion make reasonable efforts to cancel such The Raw Office Purchase Order but shall have no obligation to do so. If The Raw Office does cancel the Purchase Order, all costs associated with such cancellation (or non-refunded amounts) shall be the sole responsibility of the Customer and subject to the fees due hereunder. Any inadvertent failure or refusal to cancel such The Raw Office Purchase Order shall not be a breach of this Agreement, and Customer shall remain responsible for all payments due pursuant to Customer Invoices issued in respect of The Raw Office Purchase Orders that are not mutually cancelled in whole or in part.

INTELLECTUAL PROPERTY

Except to the extent required to give effect to the terms of this Agreement, neither party provides any license to use any trademark or other intellectual property of the other Party.

CONFIDENTIALITY AND NON-CIRCUMVENTION

From time to time during the Term, either party (as "Disclosing Party") may disclose or make available to the other party (as "Receiving Party") information about its business affairs, goods and services, confidential information and materials comprising or relating to intellectual property rights, trade secrets, third-party confidential information, personal information of customers and other sensitive or proprietary information; such information, as well as the terms of this Agreement constitute "Confidential Information" hereunder. Confidential Information excludes information that, at the time of disclosure:

is or becomes generally available to and known by the public other than as a result of, directly or indirectly, any breach of this section by Receiving Party or any of its representatives;
is or becomes available to Receiving Party on a non-confidential basis from a third-party source; provided that such third party is not and was not prohibited from disclosing such Confidential Information;
was known by or in the possession of Receiving Party or its Representatives before being disclosed by or on behalf of Disclosing Party;
was or is independently developed by Receiving Party without reference to or use of, in whole or in part, any of Disclosing Party's Confidential Information; or
must be disclosed under applicable law.

Receiving Party shall:

protect and safeguard the confidentiality of Disclosing Party's Confidential Information with at least the same degree of care as Receiving Party would protect its own Confidential Information, but in no event with less than a commercially reasonable degree of care;
not use Disclosing Party's Confidential Information, or permit it to be accessed or used, for any purpose other than to exercise its rights or perform its obligations under this Agreement; and
not disclose any such Confidential Information to any Person, except to Receiving Party's Representatives who must know the Confidential Information to assist Receiving Party, or act on its behalf, to exercise its rights or perform its obligations under this Agreement.

Receiving Party shall be responsible for any breach of this section caused by any of its representatives.

In addition, during the Term of this Agreement and for a period of one year thereafter, and except as required for the purposes of this Agreement, neither Party shall contact, whether directly or non-directly, or otherwise become involved in any transaction with any manufacturers, customers, or suppliers first introduced by or through the other Party without such Party’s permission.

FURTHER ASSURANCES

On The Raw Office’s request, Customer shall, at its sole cost and expense, execute and deliver all such further documents and instruments, and take all such further acts, necessary to give full effect to this Agreement.

NOTICES

Each Party shall deliver all notices, requests, consents, claims, demands, waivers and other communications under this Agreement (other than routine communications having no legal effect) (each, a "Notice") in writing and addressed to the other Party at its address set out above (or to any other address, including electronic address, that the receiving Party may designate from time to time).

Notices attempted to be delivered via text message, social media message, or in any manner other than in writing addressed to the other Party’s address are not considered valid notices hereunder.

NO FRANCHISE AGREEMENT

The Parties are independent contractors and nothing in this Agreement shall be deemed or constructed as creating a joint venture, partnership, agency relationship, franchise, or business opportunity between Customer and The Raw Office. Neither Party, by virtue of this Agreement, will have any right, power, or authority to act or create an obligation, express or implied, on behalf of the other Party. Each Party assumes responsibility for the actions of their personnel under this Agreement and will be solely responsible for their supervision, daily direction and control, wage rates, withholding income taxes, Canada Pension Plan contributions, employment insurance premiums, disability benefits, or the manner and means through which the work under this Agreement will be accomplished. Except as provided otherwise in this Agreement, Customer has the sole discretion to determine Customer’s methods of operation, accounting practices, the types and amounts of insurance Customer carries, personnel practices, advertising and promotion, customers and service areas and methods. The relationship created hereby between the Parties is solely that of supplier and customer (who may be a reseller).

TERMS PARAMOUNT

This Agreement is expressly limited to the terms of this Agreement and the terms of this Agreement prevail over any terms or conditions contained in any other documentation related to the subject matter of this Agreement and expressly exclude any of Customer’s general terms and conditions contained in any purchase order or other document issued by Customer.

GOVERNMENT APPROVAL

If, at any time, any notification, registration or approval is required to give legal effect in any applicable jurisdiction to this Agreement or the transactions contemplated under this Agreement, Customer shall:

immediately take whatever steps may be necessary to properly notify, register, or obtain approval;
be responsible for any charges incurred in connection with notifying, registering, or obtaining this approval; and
keep The Raw Office currently informed of its efforts regarding this section.

The Raw Office is not obligated to take any step contemplated hereunder until Customer has provided The Raw Office with satisfactory evidence that: (i) this approval, notification, or registration is not required or that (ii) it has been obtained.

CREDITWORTHINESS

Each issuance of a Customer Purchase Order to The Raw Office constitutes Customer’s representation and warranty that Customer can pay for the Products identified in the Customer Purchase Order in accordance with the terms of this Agreement. Throughout the term, unless otherwise agreed in writing, Customer shall be in compliance with all loan covenants and other obligations to its lenders. Customer shall notify The Raw Office immediately of any and all events that have had or may have a material adverse effect on Customer’s business or financial condition, including any change in management, sale, lease or exchange of a material portion of Customer’s assets, a change of control or ownership, or breach of any loan covenants or other material obligations of Customer to its lenders. If, at any time, The Raw Office determines in its sole discretion that Customer’s financial condition or creditworthiness is inadequate or unsatisfactory, then in addition to The Raw Office’s other rights under this Agreement, at law or in equity, The Raw Office may without liability or penalty, take any of the following actions:

cancel any previously accepted Customer Purchase Orders;
delay any further shipment of Products to Customer;
stop delivery of any Products in transit in the possession of a common carrier or bailee and cause the Products in transit to be returned to the Third Party Supplier;

No actions taken by The Raw Office under this section (nor any failure of The Raw Office to act under this section) constitute a waiver by The Raw Office of any of its rights to enforce Customer’s obligations under this Agreement including the obligation of Customer to make payments as required under this Agreement.

DEFAULT PAYMENTS

Notice of any dispute of a Customer Invoice by Customer shall be made in writing by Customer to The Raw Office within 5 business days of Customer’s receipt of such Customer Invoice, failing which such Customer Invoice shall be considered an undisputed Customer Invoice, and Customer waives any right of Customer to dispute any amount due to The Raw Office under such undisputed Customer Invoice.

Any payment not made within 5 business days of the date payment pursuant to a Customer Invoice is due and payable is considered a Default Payment. Further, in the event that any payment due to The Raw Office is not made within 5 business days of the date payment pursuant to a Customer Invoice is due, Customer hereby grants to The Raw Office a continuing security interest in all of Customer’s business assets, whether now owned or hereafter acquired, including but not limited to, inventory, equipment, accounts receivable, and any proceeds thereof, to secure the performance and payment of any and all obligations, liabilities, and indebtedness of Customer to The Raw Office under this Agreement or any other related agreements.

In the event a Default Payment is due, Customer shall pay a) a $500 CAD administrative fee (at The Raw Office’s election, in the currency of the Customer Purchase Order, and if the Customer Purchase Order is in USD, such fee shall instead be $500 USD), and b) interest on all Default Payments, calculated daily from the date the invoice was originally due and payable, and compounded monthly, at the lesser of the rate of three percent (3%) per each 20 days or the highest rate permissible under applicable Law.

Customer shall also reimburse The Raw Office for all costs reasonably incurred in collecting any Default Payments, including, without limitation, legal fees, disbursements, costs incurred in connection with the sale of Products (as described below) and charges. In addition to all other remedies available under this Agreement or at law (which The Raw Office does not waive by the exercise of any rights under this Agreement), The Raw Office may suspend the delivery of any Products if Customer fails to pay any amounts when due under this Agreement.

In the event of any Default Payment, The Raw Office shall be entitled to sell or rent any Products in The Raw Office’s possession or control, and the Customer’s sole right shall be to receive any amounts earned by The Raw Office in connection with such sale, less all amounts due hereunder.

Customer shall complete and execute the Pre-authorized debits (PAD) agreement attached as Schedule “A” hereto in connection with each Customer Purchase Order, which shall entitle The Raw Office to withdraw funds from the Customer’s account directly in the event that a Default Payment is due.

NO SET-OFF AND RESALE RISK

Customer shall perform its obligations under this Agreement without set-off, deduction, recoupment or withholding of any kind for amounts owed or payable by The Raw Office, whether under this Agreement, applicable law or otherwise, whether relating to The Raw Office's breach, bankruptcy or otherwise and whether under this Agreement, any Customer Purchase Order or any other agreement between (a) Customer or any of its affiliates, and (b) The Raw Office or any of its affiliates, or otherwise.

Customer is responsible for all credit risks regarding, and for collecting payment for, all Products sold to third parties, whether or not Customer has made full payment to The Raw Office for the Products. The inability of Customer to collect the purchase price for any Customer does not affect Customer’s timely obligation to pay The Raw Office for any Product.

COMPLIANCE WITH LAWS

Customer represents and warrants to The Raw Office that it is in compliance with all applicable laws and any contracts applicable to the subject matter of this Agreement, the Products, and the operation of its business. Customer shall at all times comply with all applicable laws.

TERM AND TERMINATION

The term of this Agreement commences on the Effective Date and continues unless terminated. Either Party may terminate this Agreement at any time upon written notice, provided that such termination does not affect any rights or obligations that are, by their nature, meant to survive the termination of this Agreement, or were incurred by the Parties before the expiration or earlier termination.

CUSTOMER REPRESENTATIONS AND WARRANTIES

Customer represents and warrants to The Raw Office:

it has not sought, and will not seek, any form of credit, loan or third-party financing in connection with the Customer Invoice, Customer Purchase Order or the Products;
it is a corporation duly incorporated and validly existing in the jurisdiction of its incorporation;
it is duly licensed or registered to carry on business in every jurisdiction in which such qualification is required for purposes of this Agreement;
it has all necessary power and capacity to enter into this Agreement, to grant the rights and licences granted under this Agreement and to perform its obligations under this Agreement;
it has sufficient funds and is in a financial position to be able to make payments to The Raw Office as they come due;
it has not, at any time, filed in any court or agency pursuant to any statute or regulation of any state, province, country or jurisdiction, a petition in bankruptcy or insolvency or for reorganization or for an arrangement or for the appointment of a receiver or trustee, nor been served with an involuntary petition against it, filed in any insolvency proceeding, nor proposed or been a party to any dissolution or liquidation, nor made an assignment for the benefit of its creditors;
the execution of this Agreement by its representative whose signature is set out at the end hereof has been duly authorized by all necessary action of Customer;
no licenses, permits, or other permissions or authorizations are required to purchase, transport or import, as applicable, the Products, or for The Raw Office to carry out its obligations hereunder;
The Third Party Supplier is not under or covered by any form of international or domestic sanction, trade restriction or embargo;
The Third Party Supplier operates at arms length (including as such term is used in the Income Tax Act) to the Customer; and
when executed and delivered by each of The Raw Office and Customer, this Agreement will constitute the legal, valid, and binding obligation of Customer, enforceable against Customer in accordance with its terms.

The Raw Office warrants to the Customer (other than in cases in which there are allegations of fraud, misrepresentation or non-performance under this agreement), it:

will not knowingly directly contact customers of Customer in connection with the Customer’s sale of Products without the express written consent of the customer;
will not in the ordinary course take any secured interest in respect of the customer’s assets or those of its directors or shareholders;
will not take any equity position in the shareholdings of the Customer pursuant to this Agreement or its enforcement.

ENTIRE AGREEMENT

This Agreement, including and together with related exhibits, schedules, attachments and appendices, constitutes the sole and entire agreement of the Parties with respect to the subject matter contained herein and therein, and supersedes all prior and contemporaneous understandings, agreements, representations, conditions and warranties, both written and oral, regarding such subject matter.

HEADINGS

The headings in this Agreement are for reference only and (except for the purpose of providing a capitalized defined term, as applicable) do not affect the interpretation of this Agreement.

SEVERABILITY

If any term or provision of this Agreement is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality or unenforceability does not affect any other term or provision of this Agreement or invalidate or render unenforceable such term or provision in any other jurisdiction. In no event shall interest charged under this Agreement be higher than the maximum permissible by law, and Customer’s total obligation, if any calculation should result in an interest payment higher than the maximum permissible by law, shall be reduced to the maximum permissible by law.

AMENDMENT

No amendment to or modification of or rescission, termination or discharge of this Agreement is effective unless it is in writing and signed by each Party.

WAIVER

No waiver under this Agreement is effective unless it is in writing and signed by the Party waiving its right. Any waiver authorized on one occasion is effective only in that instance and only for the purpose stated and does not operate as a waiver on any future occasion. None of the following constitutes a waiver or estoppel of any right, remedy, power, privilege, or condition arising from this Agreement:

any failure or delay in exercising any right, remedy, power, or privilege, or in enforcing any condition under this Agreement; or
any act, omission, or course of dealing between the Parties.

CUMULATIVE REMEDIES

Except as otherwise set forth herein, all rights and remedies provided in this Agreement are cumulative and not exclusive, and the exercise by either Party of any right or remedy does not preclude the exercise of any other rights or remedies that may now or later be available at law, in equity, in any other agreement between the Parties or otherwise.

EQUITABLE REMEDIES

Each Party acknowledges and agrees that (a) a breach or threatened breach by such Party of any of its obligations in respect of Confidential Information or intellectual property would give rise to irreparable harm to the other Party for which monetary damages would not be an adequate remedy and (b) in the event of a breach or a threatened breach by such Party of any of these obligations, the other Party shall, in addition to any and all other rights and remedies that may be available to such Party at law, at equity or otherwise in respect of this breach, be entitled to equitable relief, including a temporary restraining order, an injunction, specific performance, and any other relief that may be available from a court of competent jurisdiction, without any requirement to post a bond or other security, and without any requirement to prove actual damages or that monetary damages do not afford an adequate remedy. Each Party agrees that it will not oppose or otherwise challenge the appropriateness of equitable relief or the entry by a court of competent jurisdiction of an order granting equitable relief.

ASSIGNMENT

Customer may not assign any of its rights or delegate any of its obligations under this Agreement without the prior written consent of The Raw Office. Any purported assignment or delegation in violation of this section is null and void. No assignment or delegation relieves the assigning or delegating Party of any of its obligations under this Agreement. The Raw Office may assign any of its rights or delegate any of its obligations without the consent of Customer. This Agreement is binding on and ensures to the benefit of the Parties and their respective permitted successors and permitted assigns.

GOVERNING LAW AND FORUM

This Agreement, including all exhibits, schedules, attachments and appendices attached hereto and thereto and all matters arising out of or relating to this Agreement are governed by and construed in accordance with the laws of Ontario, and the federal laws of Canada applicable therein without giving effect to any choice or conflict of law provision or rule (whether of Ontario or any other jurisdiction) to the extent such principles or rules would require or permit the application of the laws of any jurisdiction other than those of Ontario. The Parties agree that the United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement.

Customer hereby appoints The Raw Office, its successors and assigns, attorney-in-fact, with full power of substitution, of the Customer for the purpose of carrying out the provisions of this Agreement and taking any action and executing any instruments which such attorney-in-fact may deem necessary or advisable to accomplish the purposes hereof, which appointment as attorney-in-fact is irrevocable and coupled with an interest. Customer authorizes such attorney-in-fact to appear in a court of record and confess judgment (meaning, without limitation, executing a consent to judgment), without process, against Customer in favor of The Raw Office for all past due amounts owed in connection with any Customer Invoice, and including any reasonable attorney's fees.

If for any reason such power of attorney is not effective, or if judgment in the amounts set forth above is not entered against Customer in favour of The Raw Office, and for any other controversy, dispute, disagreement, or claim arising out of, relating to or in connection with this Agreement or any breach thereof, including any question regarding its existence, validity, or termination, the parties agree that all such matters shall be finally and conclusively resolved by arbitration under the Rules of the ADR Institute of Canada. The following provisions shall govern any arbitration hereunder:

The legal seat of arbitration shall be Toronto and Ontario and Canada.
There shall be one arbitrator agreed to by the Parties within twenty (20) days of receipt by the respondent of the request for arbitration or in default thereof appointed by the ADR Institute of Canada in accordance with its rules.
The language of the arbitration, including the hearings, documentation, and award, shall be English.
The Parties shall equally share the fees of the arbitrator and the facility fees.
Subject to a final award of costs, the Parties shall each bear their own legal costs and expenses of the arbitration.
Any decision of the arbitrator shall be final and binding on the Parties and their respective successors and assigns and there shall be no right to appeal such decision, whether on a question of law, a question of fact, or a mixed question of fact and law.
The governing law of the arbitration shall be Ontario, Canada, and the federal laws applicable therein.
The arbitration procedures, hearings, documents, and award shall remain strictly confidential between the parties.

COUNTERPARTS

This Agreement may be executed in counterparts, each of which is deemed an original, but all of which together are deemed to be one and the same agreement.

FORCE MAJEURE

The Raw Office shall not be liable or responsible to the Customer, nor be deemed to have defaulted under or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement (except for any obligations to make payments to the other Party under this Agreement), when and to the extent the failure or delay is caused by or results from acts beyond The Raw Office’s (the "Impacted Party") reasonable control, including the following force majeure events (each, a "Force Majeure Event":

acts of God;
flood, tsunami, fire, earthquake, explosion, sabotage, natural disaster, epidemics, pandemics, including the 2019 novel coronavirus disease (COVID-19) pandemic or;
war, invasion, rebellion, hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest;
requirements of law;
actions, embargoes or blockades in effect on or after the date of this Agreement;
action by any governmental authority;
strikes, labour stoppages or slowdowns, or other industrial disturbances, and
shortage of adequate power, heat, light, air conditioning or transportation facilities.

The Impacted Party shall give notice within ten (10) business days of the Force Majeure Event to the Customer, stating the period of time the occurrence is expected to continue. The Impacted Party shall use diligent efforts to end the failure or delay and ensure the effects of the Force Majeure Event are minimized. The Impacted Party shall resume the performance of its obligations as soon as reasonably practicable after the removal of the cause.

NO STATEMENTS

Unless expressly permitted under this Agreement, Customer shall not make any statement (whether oral or in writing) in any press release, external advertising, marketing, or promotion materials regarding The Raw Office or its business unless it has received the express written consent of The Raw Office.

Schedule “A”

PAD Agreement

PRE_AUTHORIZED DEBIT (“PAD”) AGREEMENT

Authorization for PADs in connection with Customer Purchase Order #________________.

Amount authorized: CAD$________________ pursuant to the terms herein.

Customer Information

Customer Name:
Mailing Address:
Email Address:
Phone Number:
Date of Acceptance:

Customer Financial Institution Banking Information

Branch Number:
Institution Number:
Account Number:
Name of Financial Institution:
Branch Address:

The Raw Office Inc. – Contact Information

Contact Name:
Mailing Address:
Email Address:
Phone Number:

Authorization

The Customer authorizes The Raw Office Inc. (“The Raw Office”) and the financial institution designated above (or any other financial institution the Customer may authorize at any time) (“Processing Institution”) to make a pre-authorized debit from the Customer’s account in the amount stated above upon a Default Payment being due and payable, as defined in the The Raw Office Standard Terms and Conditions agreed to by the Customer pursuant to a valid The Raw Office Supplier Agreement between The Raw Office and the Customer (the “Agreement”). To the extent permissible by law, the Customer waives any requirement that The Raw Office give pre-notification of any payment amount or change of payment date or any other confirmation prior to payment.

PAD Category and Delivery - The Customer acknowledges this is a Business PAD and delivery of this PAD to The Raw Office constitutes delivery to the processing institution. The Customer acknowledges that its processing institution is not required to verify that a PAD has been issued in accordance with the terms of this PAD Agreement.
One-time PAD - This PAD Agreement is made in respect of a one-time PAD, and the Customer acknowledges that the instructions communicated by the Customer to The Raw Office in respect of monetary or non-monetary transactions, including without limitation placing a Customer Purchase Order pursuant to the Agreement, constitute valid Authorization for the Processing Institution to debit the account as a one-time PAD in the amount set forth above. This PAD Agreement shall no longer be valid once the payment has been fulfilled and any subsequent PAD shall require a new agreement.
Cancelation of PAD Agreement – This PAD Agreement and the Authorization herein will remain in effect until The Raw Office has received written notification from the Customer of its change or termination. The Customer may revoke its Authorization by providing 30 days prior written notice to The Raw Office. The Customer may obtain a sample cancellation form, or more information about its right to cancel a PAD agreement at its financial institution or by visiting www.payments.ca. The Customer agrees that cancellation of this Agreement does not terminate or otherwise have any effect on any contract that exists between the Customer and The Raw Office. The Raw Office may not assign this Agreement, whether directly or indirectly, by operation of law, change of control or otherwise, without providing at least 10 days prior written notice to the Customer.
Recourse Rights – The Customer has certain recourse rights if any debit does not comply with this Agreement. For example, the Customer has the right to receive reimbursement for any PAD that is not authorized or is not consistent with this Agreement. To obtain a form for a Reimbursement Claim, or for more information on its recourse rights, the Customer may contact its financial institution or visit www.payments.ca.
Reimbursement Rights – The Customer has certain rights of recourse if a debit does not comply with the terms of this Agreement, including the right to receive reimbursement for any PAD that is not authorized or that is not compatible with the terms of this PAD Agreement. The Customer may contact the Customer’s financial institution or visit www.payments.ca for further information. The financial institution shall reimburse the Customer, on behalf of the organization, for any amounts withdrawn in error, within 10 business days for a Business PAD, provided that the reimbursement is claimed for a valid reason. The Customer understands that such a claim must be made to its financial institution following the procedure it will provide for such purpose, and a claim for reimbursement filed after the aforementioned time limit must be settled between Customer and The Raw Office, without any liability or commitment on the part of Customer’s financial institution.
Use of English – It is the express wish of the parties that this PAD Agreement and any related documents be drawn up and executed in English.
Definitions – Any capitalized term used but not otherwise defined herein has the meaning ascribed to it in Payments Canada Rule H1.
Severability – If any provision of this PAD Agreement is held to be invalid, illegal or unenforceable, such invalidity, illegality or unenforceability will not affect any other provision of this Agreement and will be severed from and no longer form part of this Agreement.

The below signatories have the authority to bind the Customer and to authorize withdrawals from the bank account referred to above. The below signatory or signatories certify that all information provided is accurate and complete.

[Signature block omitted in form of PAD Agreement]